Loss, theft, breakage insurance
“Customer” : legal or natural person, aged at least 18, registered on the Service and making an online purchase of Product(s).
“Order” : any purchase of Product(s) made from the Service by a Customer.
“Company” : SASU ECLIPSE CORP with capital of €1,000, 60 Rue François 1ER, 75008, Paris, registered with the Paris RCS under number 948 032 339 , intra-community VAT number: FR90948032339.
“Products” : Physical product (such as clothing, goodies, etc.).
“Customer Service” : service made available to the Customer by the Company from Monday to Friday from 9 a.m. to 7 p.m. at the email address contact@gloryclothing.fr.
What is loss, theft and breakage insurance?
This is an option available to you that you can select when choosing your delivery method. This option allows you to be reimbursed or receive new products in the event of loss of your order by transport services.
This is a useful option for orders with a large number of items.
Here are the terms and conditions of use:
1. Terms and Conditions
1.1 In the event of non-receipt of your order or one of its products, the Customer agrees to provide the Company with a sworn statement in which he states that he has not received his order and cites the products concerned. .
1.2 The Client is aware and accepts that this certificate may be used in the context of legal proceedings by the Company if it discovers that the Client lied in his declaration.
1.3 The Company must be honest and commercial with the Client by accepting his request and the documents provided if it has no proof of lying on the part of the Client.
1.4 The customer may request to activate his insurance by contacting the after-sales service made available to the Customer by the Company by email at contact@gloryclothing.fr.
1.5 The Customer agrees to give the Company a period of 30 days (starting on the date the order is placed) before using their insurance, in order to give the Company time to find the package and complete delivery.
2. The price
2.1 The price of loss, theft and breakage insurance is displayed in euros, taxes included and is not negotiable by the Customer.
2.2 The price of loss, theft and breakage insurance is set freely by the Company; it reserves the right to modify this price at any time as it sees fit.
3. Period of validity
3.1 The insurance is valid for 60 days from the date the order is placed by the Customer.
We consider that you accept and agree with these terms & conditions by placing an order on our store.