Shipping Policy

1. Shipping Methods

We currently offer one main delivery method: home delivery . Your package will be handled by our logistics partners, mainly La Poste , and delivered directly to the address you indicated when ordering.

2. Delivery areas

We ship worldwide . However, please note that delivery times may vary depending on your geographic location.

3. Delivery times

Orders are generally delivered within 7 to 10 working days after dispatch. This time is indicative and may vary depending on local conditions or busy periods (holidays, sales, etc.).

4. Order preparation time

All orders are prepared within 72 hours after payment validation. This preparation time corresponds to the time needed to check, pack and ship your order.

5. Shipping costs

We are pleased to offer you free shipping on all orders, with no minimum purchase amount.

6. Tracking number

Once your order has been shipped, you will receive a confirmation email containing your tracking number within 3 days . This number will allow you to track your package directly on our "track my order" page.

7. Taxes and customs duties

Your package may be subject to import taxes and customs duties specific to the destination country. These charges are the responsibility of the customer and we cannot anticipate or cover them. We recommend that you check with your local post office for more information on possible charges before placing an order.

8. Shipping insurance

We offer several insurance options at the time of ordering. You can choose to purchase insurance to protect your package against loss, theft, or damage during transit.

9. Returns

If you are not satisfied with your purchase, you have the option to return your order within 30 days from the date of your order. To initiate a return, please use our dedicated " Return my order " page on our website.

Items must be returned in their original condition, unused and in their original packaging.

10. Complaints procedure

If there is a problem with your shipment (lost, damaged or delayed package), we invite you to contact us directly by email . We will do our best to resolve the problem as soon as possible.

For any additional questions regarding our shipping policies, please visit our FAQ section or contact us through our online form.