Client: any natural or legal person aged at least 18 years, registered on the platform and making an online purchase of products.
Order: purchase of products made by a customer through the platform.
Company: operating company of the platform, registered with the RCS of Paris, having its registered office at 60 Rue François 1er, 75008 Paris, with a share capital of €1,000 and an intra-community VAT number: FR90948032339.
Products: physical goods offered for sale, such as clothing, accessories, etc.
Customer Service: assistance available to clients from Monday to Friday, from 9 AM to 7 PM, via online chat.
What is the 60 Warranty Extension?
This option, available when selecting your delivery method, allows you to extend the warranty of your products from 30 to 60 days. It is particularly recommended for orders containing multiple items.
Terms of Use:
1. Terms and Conditions • 1.1 In case of non-receipt of your order or any of the items, the customer agrees to provide a sworn statement indicating the products not received. • 1.2 The customer understands and accepts that this statement may be used for legal action in case of false declaration. • 1.3 The company commits to processing the customer's request in good faith if no evidence of false declaration is established. • 1.4 To activate this warranty extension, the customer can contact customer service via online chat or by phone at 0744301703. • 1.5 The customer agrees to wait up to 30 days (from the date of order) before claiming the 60-day warranty extension, thus allowing the company to locate the package and finalize the delivery.
2. Price • 2.1 The price of the Warranty Extension 60 is indicated in euros, all taxes included, and is non-negotiable. • 2.2 The company reserves the right to change the price of the Warranty Extension 60 at any time.
3. Validity Period • 3.1 The 60 Warranty Extension is valid for 60 days from the date of order.
By placing an order, you confirm that you accept and agree to abide by these general terms and conditions of sale.
